From SAP Info:
Wikipedia characterizes “collaboration” as a process defined by the recursive interaction of knowledge between two or more people who are working together toward a common goal. “Outcome” is defined on Google as the result of the performance (or nonperformance) of a function or process.
In the public sector context, collaborative outcomes are common to two or more government agencies and a quantitative or qualitative result experienced by stakeholders from this combination of government activities, achieved by leveraging common solutions, processes and / or technologies. Simply put, collaborative outcomes are a form of inter-agency collaboration or joint working where the agencies involved share responsibility for, and actively collaborate, to manage towards a common outcome.
Why are collaborative outcomes important? They reduce the layers of bureaucracy, foster a constituent-service oriented culture, reduce costs and ultimately drive higher public value.
Collaboration reduces the layers of bureaucracy
September 20, 2007 by Sandeep









